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Customer FAQ
About Rewards Program
(2)
How to refer friends to earn rewards
How to use points for purchase
Most Asked Questions
(14)
Do you accept PayPal payments?
How can I change the billing address?
Where are you located?
Payment Options : How can I pay for my Purchase?
Will I be charged customs fees?
Will my products be wrapped?
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Our Products
(9)
Can dishes be used in the oven?
Do you sell gift cards?
How to care for my tableware?
Can I purchase the set products individually?
Are the products safe to use in the microwave and dishwasher?
How much can the teapot hold?
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Defective Products, Exchanges, and Returns
(4)
I want to return my order.
I want to exchange my product.
When will I receive a refund?
There was damage to the product I received.
Shipping and Delivery Charges
(5)
Where will my order be shipped from?
What international shipping services can I use?
How long does it take for Pre-order items to be shipped?
Will my package be packed safely?
How can I check my order status?