Can I purchase the set products individually?
Unfortunately, we don't sell the set products individually.
Thank you for your understanding.
Are the products safe to use in the microwave and dishwasher?
It depends on the product whether it can be used in microwave or dishwasher, so please check the “PRODUCT DETAIL” on the product page.
Please do not use products containing gold or silver, as sparks will fly.
How much can the teapot hold?
The capacity of the teapot depends on each product.
Please check the “PRODUCT DETAIL” on the product page.
Is it okay to heat the Sake Bottle with hot water?
Yes, you can heat up the sake bottle in hot water. However, please do not heat products with gold or silver in the microwave as sparks will fly.
How to heat up a bottle of sake
1. Put the sake bottle in the pot and pour water into the pot until the bottle is half full.
2. Remove the sake bottle and heat the water in the pot.
3. While the water is heating, pour the sake into the bottle.
4. wrap the spout of the sake bottle.
5. When the water in the pot comes to a boil, turn off the heat.
6. Put the sake bottle in the center of the pot to warm it up.
7. Pour the warmed sake into a sake cup and drink.
Do your products contain lead?
Our products and most glazed pottery contain some lead, but not a lot, and it is confined behind the glaze. Also, our products comply with Japan's Food Sanitation Standards Act.
This is true for the vast majority of fired glazes, and even a lot of glassware. It is not dangerous and you would not be wary of this product. Also, all our products meet Japan's Food Sanitation Standards Act.
If you have any other questions, please feel free to contact us anytime.
I found something that looks like a crack in the product. Is it defective?
Please be assured that the product is not defective and can be used with no worries.
What you see on the surface of the plate is a "penetration”.
It is different from the cracks and scratches that occur when the piece cracks. There is no crack in the base of the pottery, so it will not leak liquid and you can use it as usual.
Even if the pottery is made of the same clay, the same glaze, and fired in the same kiln at the same time, it may or may not have penetrations due to differences in the firing temperature at the firing position in the kiln. We hope that you will enjoy our plates, considering the penetration as a unique feature of pottery.